FAQs

Frequently Asked Questions

Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods. We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance, web hosting, seo and marketing, domain registration and graphic design and print. We have you covered!
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, we work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway.  If the need to alter the price quote arises, we will communicate this to you before any extra work is started. I changes and/or additions are requested by the client additional costs will be agreed to.
All of our websites are designed around Google’s guidelines for organic SEO. In addition to having a search engine friendly website, we will create a sitemap.xml file and submit it to Google and Bing upon launch if you’ve purchased an all inclusive package. We will also create a 301 redirect file to help the search engines and visitors find the new pages based on the older pages that are already indexed.
Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.
If you prefer to administer your own hosting account we can provide you with access to your online cPanel which will allow you to add, delete and modify E-mail addresses, install mysql databases, FTP accounts more.
The beauty of Drupal, WordPress and Joomla based websites is the ease of use it provides. Each all inclusive website design project will include four hours of website administration training, so that our clients become more than capable of updating and adding website pages as required. Since some clients do not want to maintain their own websites, we offers ongoing maintenance packages. If you want training and you didn’t purchase an all inclusive package, we’re happy to provide training at our standard hourly rate of 400 pesos an hour.
Yes. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. We offer secure SSL certificates for web domains for 500 pesos/year.
Yes – we are your one stop shop providing all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, e-commerce, copy-writing, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.
Yes.  You will receive custom email addresses with the domain of your website.  The amount of addresses you receive depends on the hosting package that you subscribe to.